Participant-direction does not mean doing things all by yourself. Consumer Direct District of Columbia is here to help support you as you gain control over your choices and your life when you decide to take on the responsibility of hiring, training, and managing your own employees.

If you are on the District’s EPD waiver, and want to participant-direct your services, we can assist you by providing orientation and training when you enroll in the Services My Way program. We also serve as the vendor fiscal/employer agent for financial management services to help you with burdensome paperwork including processing your employees timesheets, withholding payroll taxes, and processing payroll.

Consumer Direct strives to provide superior customer service for thousands of people just like you across the country. Our knowledgeable and caring staff can help you succeed in self-directing your own care so that you can remain independent in your own home.

What Makes Us Unique

Care

We believe in person-centered planning.

Local

We have local offices with local employees.

Variety

We work with you to find home care solutions that fit your unique needs.

Results

97% approval rating according to customers.

Our Care Network Annual Stats

16127

Supported Clients

25044

Employed Care Workers

225

Million in Payroll

5

Million Caregiver Shifts

Participant-Directed Care Gives You

Contact Services My Way

202-698-2000

servicesmyway@dc.gov