The Department of Health Care Finance (DHCF) recently announced Services My Way Participants and Participant-Directed Workers (PDW) will be required to use a cell phone or house phone to record the start and end of services. The official name of this requirement is Electronic Visit Verification (EVV).
Important: Consumer Direct Care Network District of Columbia needs a valid email address for all Participants, Authorized Representatives, and Participant-Directed Workers. An email account is required to use EVV. If you plan to get a new email address for EVV, or your email has changed, please send your updated email address to InfoCDDC@ConsumerDirectCare.com as soon as possible.
To prepare for EVV, please review the materials below. Participants and Authorized Representatives should review the DHCF EVV Training Presentation. Participant-Directed Workers should review the DHCF Sandata Mobile Connect app (SMC) training presentation and Telephone Visit Verification (TVV) training presentation.