The Department of Health Care Finance (DHCF) recently announced Services My Way Participants and Participant-Directed Workers (PDW) will be required to use a cell phone or house phone to record the start and end of services. The official name of this requirement is Electronic Visit Verification (EVV).

Important: Consumer Direct Care Network District of Columbia needs a valid email address for all Participants, Authorized Representatives, and Participant-Directed Workers. An email account is required to use EVV. If you plan to get a new email address for EVV, or your email has changed, please send your updated email address to as soon as possible.

To prepare for EVV, please review the materials below. Participants and Authorized Representatives should review the DHCF EVV Training Presentation. Participant-Directed Workers should review the DHCF Sandata Mobile Connect app (SMC) training presentation and Telephone Visit Verification (TVV) training presentation.

If you have additional questions about EVV, please contact the DHCF EVV Administrator at 202-905-4388 or by email at