The Department of Health Care Finance (DHCF) recently announced beginning December 7, 2020, Services My Way participants and Participant-Directed Workers (PDW) will be required to use a cell phone or house phone to record the start and end of services. The official name of this requirement is Electronic Visit Verification (EVV).

Important: Consumer Direct Care Network District of Columbia needs a valid email address for all Participants, Authorized Representatives, and Participant-Directed Workers. An email account is required to use EVV. If you plan to get a new email address for EVV, or your email has changed, please send your updated email address to InfoCDDC@ConsumerDirectCare.com as soon as possible.

To prepare for EVV, please review the resources below. 

If you have additional questions about EVV, please contact the DHCF EVV Administrator at 202-905-4388 or by email at EVVInfo@dc.gov.