Yellow road warning sign with the letters FYI printed on the sign. Blue sky with wispy clouds behind.



SAVE THE DATE!!! Join the ADAPT Community to celebrate our moms and raise funds to fight for health care, Medicaid community services, passage of the Disability Integration Act! Sunday, May 13, 2018, 1 – 4 p.m. Upper Senate Park Washington, DC Learn more here.

CDDC team

Serving Our Community

Community Outreach

Last Thursday our team volunteered at the DC Capital Food Bank. We sorted donated food items. It was awesome to be able to extend our outreach in the DC community. Tamisha Williams said, “I feel so much gratitude for the gift of giving. I felt good to be there...

Fall clock

Time Entry and the Daylight Savings Time Change


Daylight Savings Time will end this week on Sunday, November 5, at 2:00 am. We want to be sure you are paid accurately for time worked that crosses over the hour of the time change. For instance, if a shift starts on Sunday, November 5 before 2:00 am, but crosses...

Young white man driving his wheelchair out of a van with a big smile. Young white women watching with a smile.

2017 DSP Appreciation


I am thankful to live in this great land where we are afforded the right to maintain independence at home and in the community.  I grew up with cerebral palsy and have needed assistance with daily living activities for my whole life.  I’m also thankful to work for a...

Back row – Mickey Ogg, Ben Bledsoe, Suchita Basnet, Karalee Lambert, Jeff Harriott. Front row – Beth Peterson, Jani Albans, Jenny Vaile, Katie Virga, Daryl Holzer.

President’s Award For Excellence


Early in 2015, the Executive team established an annual award to recognize our companies’ top performers. The third annual President’s Award for Excellence acknowledges five employees from our network of companies, for their accomplishments in 2016. We asked Managers to nominate one employee each and from this field the Executive...

Picture of W-2 forms.

2016 W-2 Information


The IRS requires that all 2016 W-2s be mailed to employees no later than January 31, 2017. Consumer Direct has mailed W-2s through the United States Postal Service. If you have not received your W-2 by February 16, 2017, please contact your program coordinator.  

Department of Health Care Finance logo

Services My Way Guidebook (Spanish Version)


We are happy to announce DHCF has produced the Services My Way guidebook in Spanish. Please visit: to view a copy. Please contact us if a paper copy is needed. 844-381-4432

Picture of Consumer Direct DC staff exhibiting at the DC Beneficiary Fair

Beneficiary Fair


Department of Health Care Finance – Division of Long Term Care hosted a Beneficiary Fair on Thursday, October 20. Several DHCF staff, partners and providers were present for Beneficiaries to meet and ask questions. As the Support Broker and Financial Management provider for the Services My Way program, we participated in...