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Young white man driving his wheelchair out of a van with a big smile. Young white women watching with a smile.

2017 DSP Appreciation


I am thankful to live in this great land where we are afforded the right to maintain independence at home and in the community.  I grew up with cerebral palsy and have needed assistance with daily living activities for my whole life.  I’m also thankful to work for a...

Back row – Mickey Ogg, Ben Bledsoe, Suchita Basnet, Karalee Lambert, Jeff Harriott. Front row – Beth Peterson, Jani Albans, Jenny Vaile, Katie Virga, Daryl Holzer.

President’s Award For Excellence


Early in 2015, the Executive team established an annual award to recognize our companies’ top performers. The third annual President’s Award for Excellence acknowledges five employees from our network of companies, for their accomplishments in 2016. We asked Managers to nominate one employee each and from this field the Executive...

Picture of W-2 forms.

2016 W-2 Information


The IRS requires that all 2016 W-2s be mailed to employees no later than January 31, 2017. Consumer Direct has mailed W-2s through the United States Postal Service. If you have not received your W-2 by February 16, 2017, please contact your program coordinator.  

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Services My Way Guidebook (Spanish Version)


We are happy to announce DHCF has produced the Services My Way guidebook in Spanish. Please visit: http://www.consumerdirectdc.com/forms/ to view a copy. Please contact us if a paper copy is needed. infocddc@consumerdirectcare.com 844-381-4432

Picture of Consumer Direct DC staff exhibiting at the DC Beneficiary Fair

Beneficiary Fair


Department of Health Care Finance – Division of Long Term Care hosted a Beneficiary Fair on Thursday, October 20. Several DHCF staff, partners and providers were present for Beneficiaries to meet and ask questions. As the Support Broker and Financial Management provider for the Services My Way program, we participated in...

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Long-Term Services & Supports: A Gathering of Tribal Leaders


The Centers for Medicare and Medicaid Services (CMS) work collaboratively with American Indian and Alaska Native leaders to provide long-term services and supports (LTSS) for elders and people with disabilities. With feedback from tribal leaders, programs and services are better designed to meet the needs of local populations, while...

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Learn About ABLE Programs


The Achieving a Better Life Experience (ABLE) program allows individuals who are disabled before age twenty-six to set money aside in an account to pay for disability-related expenses. Earnings on an ABLE account would not be taxed, and account funds would generally not be considered for the supplemental security...

Portrait photograph of Suchita Basnet standing in front of a blue wall with the CDDC logo to the right.

Meet Suchita Basnet


Suchita Basnet is a Support Broker for Consumer Direct District of Columbia. She will be offering Services My Way participants assistance with navigating the program, paperwork, budget planning and provide ongoing support. Suchita is a Gerontologist, receiving her Master’s degree from Virginia Commonwealth University in Gerontology in August 2015....