The Services My Way program offers District residents enrolled in the Medicaid Elderly and Persons with Physical Disabilities (EPD) Waiver more choice, control, and flexibility over the services they receive. Services My Way includes participant-directed services (PDS) as an alternative to traditional personal care services.

Consumer Direct Care Network District of Columbia (CDDC) can help you navigate the Services My Way program if:

  • You are a resident of the District of Columbia enrolled in the Medicaid EPD Waiver, and you live in your natural home
  • AND you are a UnitedHealthcare member who is dually eligible for Medicare and Medicaid

We provide orientation and training when you enroll in the Services My Way program. We also serve as the vendor fiscal/employer agent for financial managements services to help you with paperwork including processing your employees’ timesheets, withholding payroll taxes, and processing payroll.

Talk to your EPD Waiver case manager to learn more about the program, your roles and responsibilities, and to develop a person-centered Individual Service Plan (ISP). If you are not sure if you are on the EPD Waiver (or are eligible for it), connect with the D.C. Department of Aging and Community Living by calling 202-724-5626.

Services My Way includes two specific EPD Waiver services.

  1. Participant-Directed Community Supports is available only to EPD Waiver participants enrolled in the Services My Way program. When using this service, the participant or his/her authorized representative is the common law employer of their Participant Directed Worker (PDW).
  1. Individual Directed Goods and Services are services, equipment or supplies not otherwise provided through the EPD Waiver or state plan. These goods and services must address an identified need in the participant’s Person-Centered Plan (PCP). For a list of Allowable and Non-Allowable Goods and Services, see the Participant Guidebook, Appendix B.


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Participant-Directed Services Give You